Registration 216928

Client Feedback

Dear Robert,

You are an amazing man! We've been without the Aga since November and had almost given up on fixing it but to come back just now to a warm kitchen and piping hot water was just brilliant!

I know it was a tough job but thanks so much for taking it on - the whole family is really grateful. I'm recommending you to everyone I know!

February 2016
Mr Baker - Chesham
Dear Robert,
Just thought I would drop you a line to say thank you for restoring my faith in AGA engineers. Your reliable, flexible and friendly approach is so refreshing and the product you recommended for cleaning has worked miracles. Thanks again.
Mrs Rodney - Leighton Buzzard
We have had our AGA serviced by Mr Massie several times and found him extremely efficient, courteous and trustworthy. His work is thorough as well as being helpful. We can thoroughly recommend him.
Satisfied Customer, Sharpenhoe
Robert Massie services my AGA Cooker to a high standard of efficiency. He is very pleasant and explains what he is doing as he goes along in terms a non-engineer can understand. He is also punctual.
Mrs Galvin - London
You are extremely dedicated to caring for "AGA's". I am delighted with the service I have received for my wonderful AGA and your fine/clean workmanship and courtesy.
Mrs Butler - Bledlow
Thanks Robert for your prompt service. It's wonderful to have an engineer who explains simply how AGA's work. A quick, clean and tidy job. Thanks.
Mr Townsend, Middle Claydon
Good customer focused service. I'm sure we'll be doing business for many years.
Mr Purves
Swift, clean, courteous.
Mr Jerram - St Albans
Good website. Prompt response to message left. Personal service, pleasant and efficient. AGA working well.
Mrs Hanson - Stoke Poges
A timely call reminded us our AGA was due for its annual service. We received prompt, helpful, knowledgeable and friendly support from Robert. I would certainly recommend him.
Mrs Gallon - Drayton Parslow
Prompt, reliable and knowledgeable service. We hope Robert will continue to look after our AGA for years to come.
Mrs King - Thame
Punctual, efficient and courteous service. Recommended unhesitatingly.
Mrs Cook - St Albans
Thank you for a fast response and efficient servicing of our solid fuel AGA.
Mr and Mrs Taylor - High Wycombe
Friendly, reliable, professional and good value. Thank you.
Mrs Thompson - St Albans
Very thorough and efficient. It was helpful to be given information about the AGA's workings and what to look out for and how to look after it.
Mrs Berry - Oxford
Robert provides a friendly efficient service and is very reliable. Can certainly recommend him.
Mr Jenkins - Watford
Just want to say a big thank you for contacting us so promptly and sorting out our poorly "AGA". We were really impressed with your knowledge and the clean and efficient way you carried out the service. Will certainly pass on your details to other "AGA" owners.
The Grey Gables Household
This was my first time not using Aga HQ for the service. I was very pleased with the efficient and friendly service received by Rob and will use Glamstar from now on.

Feedback received January 2011
L Grimes - Pinner
Superb, friendly and efficient service. Heartily recommended.
Satisfied Customer
I was totally satisfied with the service provided by Mr R Massie. He phoned to let me know the time that he would be arriving. He carried out the service efficiently and cleaned up thoroughly after he had finished.
Mr Brown - Shenley
Friendly, knowledgeable AGA engineer offering understandable advice. Glad to have been recommended to him.
HRM - Barnet
Good service and reliable.
J Kell